The bot did not post my giveaway
The bot did not post my giveaway
1
Check channel permissions
The bot needs View Channel, Send Messages and Embed Links in that channel (plus Add Reactions for reaction giveaways).
2
Check your own permissions
You need Manage Server, Administrator or a Giveaway Manager role.
3
Check the values
A duration without a unit (like
30) is rejected. Use 30m.A giveaway is stuck or did not end
A giveaway is stuck or did not end
Run
/gfix giveaway_id:<id>. Use dry_run:true first if you only want to see the report.Winners did not get a role
Winners did not get a role
The bot’s role must be above the role it gives, and it needs Manage Roles.
Winners did not get a DM
Winners did not get a DM
Winner DMs must be on in
/settings, and the member must allow DMs from server members.Slash commands are missing
Slash commands are missing
Make sure the bot was added with command access, and that your server has not hidden the command. If it still does not appear, ask in the support server.
A member cannot enter
A member cannot enter
They will get a private message saying which requirement they miss: a role, account age, join age, level, boost, captcha and so on. Check Entry requirements.
Leveling gives no XP
Leveling gives no XP
XP tracking needs active Premium. See Leveling.
I made a mistake in a giveaway
I made a mistake in a giveaway
/gedit fixes most things. If it already ended, /greroll can replace winners.Include the giveaway link and what you expected to happen when you ask for help in the support server. It makes fixes much faster.